Since 1989, Lajoie Investigations, Inc. (LII) has provided confidential, comprehensive, professional investigative services to insurance, legal, corporate, and individual clients on both a local and national scale. Headquartered in Worcester County, Massachusetts, we serve key areas including Worcester, Boston, and Springfield, while also supporting clients nationwide through advanced remote capabilities and a trusted network of professional investigators.
Our core competencies consist of Information Services; Asset & Financial; Legal Investigations; Criminal Defense: MA CPCS Cases; Insurance: Property Thefts and Losses; Statements & Interviews; Criminal & Civil Background; Social Media; Locates & Missing Persons. Cost effective, time sensitive accurate results are the benchmark of our sterling reputation.
From 1989 to 2022, John Lajoie, MA Licensed Private Investigator (PI), Certified Legal Investigator (CLI), founding father of Lajoie Investigations, Inc., former NALI National Director, recipient of the Julius “Buddy” Bombet Lifetime Achievement award, as well as numerous other titles and accolades, led the company alongside his wife, Susan Lajoie. In August 2022, John passed away after a courageous battle with gastroesophageal cancer: View John's Obituary
His devoted wife, longtime business partner, and MA Licensed Private Investigator, Susan Lajoie, now President of Lajoie Investigations, Inc., immediately stepped into the leadership role. She continues to operate the company with the same professionalism, integrity, and ethical standards that clients have experienced for over 37 years.
Investigative Services
Personal and public records on individuals, businesses, and corporations
“Lajoie Investigations has been my only investigative agency for over 25 years. I have worked closely with both founding director, John Lajoie, and his wife, Susan Lajoie. They have done incredible work in many different areas of criminal defense. Susan has proven to be an extraordinary investigator. Her intelligence, temperament and expertise has been invaluable. I have the utmost confidence in Lajoie Investigations.”
Peter L. Ettenberg, Attorney at Law, Worcester, MA Talking about LII President, Susan Lajoie
"Susan Lajoie and Lajoie Investigations have performed a varied range of investigative services for my office for over Thirty-three (33) years. These services have included felony and misdemeanor criminal investigations, automobile collisions, premise liability cases, domestic relations matters, locating individuals and other issues.
In performing those services, Susan has demonstrated a deep understanding of the tasks she and LII have been asked to undertake. I have found their work to be thorough, comprehensive, legally on point to the issues at hand, effective, fruitful and professional at all levels.
Without reservation, I recommend Susan and her company to anyone who is in need of the services of a private investigator."
Stephen Gordon, Attorney at Law, Worcester, MA Talking about LII President, Susan Lajoie
“Lajoie Investigations has a history of decades of excellence under its former leader, John Lajoie. Today that work continues with Susan Lajoie at the helm. Susan is an experienced investigator who has worked for decades in all facets of investigations. She is a capable, competent and level headed woman who clearly assesses each case individually and handles each assignment with confidence. Her knowledge is a valuable tool for any client. I am honored to call her my friend and comfortable calling on her to discuss any phase of investigation. The legacy lives on.”
Kitty Hailey, CLI, Certified Legal Investigator, Licensed in Pennsylvania and New Jersey Author: Code of Professional Conduct: Standards and Ethics for the Investigative Profession – 4th Edition
“For over thirty years, I have had the good fortune of knowing and working with Susan and John Lajoie of Lajoie Investigations, Inc. Both have worked tirelessly to complete assignments for me in a timely manner and often exceeded my expectations. More recently, I have specifically chosen Susan to conduct investigations for me because her ability to research and gather the most relevant and compelling information is masterful. It is typically difficult for an investigator to assign a case to someone at a distance. There is usually a concern as to whether or not an investigator will handle the case with the same attention to detail they apply when conducting investigations for their own clients. I don’t have these reservations when assigning work to Susan Lajoie.”
